This isn’t my usual scam article but consumers need to be aware of a change that could impact their phones, and possibly other devices that use 3G technology. Another thing I anticipate is a rash of scammers hoping to take advantage of people who use 3G technology and need to make changes.
So – just what IS 3G technology? 3G is techie shorthand for 3rd Generation of Wireless Technology. Carriers are eliminating 3G as a means of freeing up more airwaves that they have been allotted to send wireless signals to networks, and we are now up to 5G technology.
You’ve probably heard that 5G is the latest thing. What this means is that we are on the 5th Generation of wireless or as one article calls it – the souped-up generation of wireless. 5G information tells us that our cell phone speeds could increase 100 times faster than 4G.
The 5G change will impact other aspects of our lives such as internet-connected appliances and other items such as camera doorbells, smart refrigerators, and WiFi thermostats. Some medical devices, tablets, smartwatches, in-car SOS services, Kindle readers, home security products and other devices also are dependent on 3G. There may be different changes in rural areas with connectivity.
Most carriers will end service by midyear 2022. Verizon plans to retire its 3G network by the end of 2022 after extending an original 2020 deadline. The company says it will not extend the deadline again.
What should you do now? If you have a device from before 2012, you can bet it’s on its way out. You need to contact your carrier about coverage. You may have already received information from your carrier about your devices. You will want to shop for a new phone. There may be discounts and other promotions on upgrading. Check with your alarm monitoring system, and check with any medical equipment monitoring companies. You have some research to do if you have an older device.
Another thing is that this could open the doors to scammers who could promise any number of things as we transition away from 3G networks. Scammers depend on our lack of knowledge and our fear that we will miss out.
Use the same precautions as with other scams. If you’ve answered the phone, and the caller tries to pressure you into an immediate change, hang up. Do not make an immediate decision. Do not give out your personal information including the password for your carrier/service. If you’re more comfortable talking to representatives in person, there are a number of brick-and-mortar opportunities for consumers or you can do online chats at your carrier’s website.
Technology is complicated for those of us who aren’t technology natives. Be cautious. Stay safe.
