Ceremonies Held to Recognize Compassion and Care of Providers and Staff

The winners of the second annual CommonSpirit Health Physician Enterprise Vision Awards have been selected, and Trinity Health System was well-represented.

“As an organization, CommonSpirit Health knows that the current landscape in healthcare is incredibly challenging,” James Mirasola, Vice President, Medical Group Enterprise, Trinity Health System, said. “The Physician Enterprise Vision Awards recognize our employees’ perseverance, compassion, and care. There is so much to be grateful for and celebrate and we are so inspired when we reflect on the incredible work across our health system.”

Earlier this month, Trinity Health System hosted two ceremonies to honor these award recipients, the first on Wednesday, June 7, in Dennison for Trinity Hospital Twin City recipients and the other on Monday, June 12, in Steubenville. Pictures from these events are included with this press release.

What are the CommonSpirit Health Physician Enterprise Vision Awards?

The annual CommonSpirit Health Physician Enterprise Vision Awards program is intended to recognize and celebrate patient-focused care and clinical excellence throughout the Physician Enterprise.

It was developed by a diverse and multidisciplinary Physician Enterprise team of regional and local voices passionate about recognition programs, including providers, HR, quality, transformation, and patient experience.

The Physician Enterprise Vision Awards brings our sites together to share accomplishments, celebrate wins, and learn from each other to ensure best practices are being implemented across the system.

“These awards are truly about the community and about Trinity’s belief in the power of humankindness and improving health for all through innovation,” Gennie Arbogast, Market Director for Orthopedics and Sports Medicine, said.

What are the award categories?

There are four awards open to nomination:

Academic Excellence: Recognizing how we’re advancing the practice of medicine through key research of published studies. CommonSpirit Health’s professional training, post-graduate medical education programs, and academic partnerships position us to provide the highest level of care across our ministry.

Compassion: Recognizing impactful demonstrations of empathy and kindness that exemplify and expand our vision and positively impact employees, providers, and patients alike across our ministry.

Innovation: Recognizing a new mindset, workflow, method, idea, or product that accelerates our vision and impacts employees, providers, and patients alike across our ministry, improving clinical care. This award is open to both individuals and teams.

Inspiration: Recognizing an action/behavior that is closely aligned with our vision and positively impacts people/programs/clinical care in unique ways.

Two awards are quantitative and are given based on performance metrics from the past year:

Patient Experience: Recognizing highest performers and most improved for key patient experience metrics.

Quality: Recognizing highest performers and most improved clinical teams for key quality metrics.

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And the winners are:

●     Innovation Award

Trinity Health System Cardiovascular Service Line: Cardiac Remote Monitoring Program: Leads: Brittany Alford, Dr. Triston Smith, Dr. John Schirger, Dr. Gregory Suero

Dr. Triston Smith: “We are honored to receive the innovation and patient experience awards, as they truly embody our commitment to revolutionizing healthcare experiences. Our innovative solutions, combined with our unwavering dedication to patients, create a synergistic force that drives us forward as leaders in the field.”

Dr. John Schirger: “It’s always a privilege to care for our patients, and it’s gratifying to see that they feel that our care is excellent. We are always trying to improve care for them, and our home monitoring system is one aspect that we’re excited about.”

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Trinity Health System Specialty Service Line: Orthopedics, Sports Medicine, Neurology, Pain Medicine, and PM&R: Strategic Development and Growth: Gennie Arbogast

Gennie Arbogast, MBA Healthcare Administration, Market Director Specialty Service Line, Orthopedics, Sports Medicine, Neurology, and Pain Medicine: “I am honored to be a recipient of this year’s Innovation Award centering around strategic development and growth of the specialty service line, which includes Orthopedics, Sports Medicine, Neurology, Pain Medicine, and Physical Medicine and Rehabilitation.

“All leaders need to be surrounded by people who help them capitalize on their strengths, identify their weaknesses and help them to continually grow. I am fortunate to have an inspiring leadership group surrounding me and teams of experienced and strong professionals in the clinics from the physicians to the service line coordinators to the front line staff.

“Innovative ideas won’t succeed without the strength of the whole team to implement the vision. I am very blessed to lead a team that shares the dedication to improve processes, accept change, and focus on delivering excellent patient care for our community.”

Kumar Amin, M.D., Medical Director, Orthopedics: “Ms. Arbogast has done a tremendous job coordinating the expansion of our service line and has created a productive and efficient delivery of musculoskeletal care for the patients in our community.”

Justin Baker, D.C., Director, P3 Performance: “Gennie has been an integral part in the growth of the orthopedic and sports service line. She faces daily challenges head-on and is often consulted for her problem-solving capabilities. She has been a rock for the organization and is a reliable, intelligent leader.”

Aaron Orlosky, M.D., Sports Medicine: “I feel that Gennie has the same job duties today that she had when I first met her back in 2012. These include patient coordination, facilitating communication between physicians, fitting patients with DME (Durable Medical Equipment), and helping out in the therapy clinic with treatments. This is all while fulfilling her duties as the Service Line Director.

“So much has changed over the years for her, including her title, the physicians she works alongside, and the administration of the hospital. Throughout all these local changes and the major transformations in the healthcare landscape, her work ethic has remained consistent. She has always remained flexible in her approach to achieve positive results. I believe she is very deserving of this recognition.”

Michael Scarpone, D.O., Medical Director, Sports Medicine: “Ms. Arbogast has ground-up experience in sports medicine, making her a valuable asset for helping our team to continue to develop a great sports medicine program.”

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●     Patient Experience: Best Performance Clinical Award

Trinity Primary Care: Brian J. Burke, M.D.; Bianca Chung, M.D.; Mark Kissinger, D.O.; Amy Dorsey, N.P.; Melissa Buska, N.P.; Joy Irvin, N.P.; Derek Powell, M.D.; Lori Stinard, N.P.

Brian J. Burke, M.D.: “It is an honor to be recognized by all of our patients for the quality of care and experience they have received coming through our office. This honor does not belong to me, but to the whole staff, as they are the first people that my patients interact with in the office. Without their excellent customer service and patient care, the practice would not be as busy and thriving like it is. I look forward to continuing to work with my staff to provide the best care possible for all of my patients.”

Mark Kissinger, D.O.: “I am proud of the award, not for my own sake, but because I’m really proud of the effort my staff puts in every day. They work really hard to help deliver personal care to our patients, and I’m really glad to see that they are recognized for all their hard work.”

Derek Powell, M.D.: “I am truly honored to receive the Patient Experience: Best Performance Clinical Award. I share the recognition with each member of my staff, as they all play a vital role in the patient experience. I have been blessed with my work family, and I take pride in providing excellent care for our patient population.”

Trinity Cardiovascular: Triston Smith, M.D.; Gregory Suero, M.D.; John Schirger, M.D.; Victor Maevsky, M.D.

Kelly Bettem, MBA, FACHE, Cardiovascular Service Line Director: “The cardiovascular service line is honored to receive two awards this year. We are proud of our team for their hard work and dedication exhibited to achieve both of these awards.”

Gregory Suero, M.D.: “It is a true honor for our cardiovascular service line to receive two awards for continued innovation and patient experience. It reflects our hard work towards our goal of delivering high-quality care to our patients and our communities.”

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Trinity Podiatry: Joseph Lewis, D.P.M.

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Twin City Specialty Clinic: Matthew Phillips, M.D.; Walter Randolph, M.D.; Melvin Saludes, M.D.; Erin Fitzpatrick, P.A.; Vincent Kolenich, D.P.M.

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Twin City Pediatrics: Angela Simmerman, N.P.

Dwayne Richardson, President, Twin City Medical Center: “The specialty care and pediatric clinics at Twin City Medical Center are proud to be servant healthcare providers. This ministry is just as important to the community as we are to it. We love what we do and care about our patients’ experience.”

Angela Simmerman’s staff: “We are proud to be a part of a dynamic team and adore our provider. We love Angela.”

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●     Quality Most Improved

Hypertension Management: Coleen Hart, M.D.

Diabetes Management: Porsche Beetham, D.O.; Janez Pecar, M.D.

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How do the Physician Enterprise Awards reflect CommonSpirit Health’s vision?

These awards are anchored on the CommonSpirit Health vision statement. “A healthier future for all – inspired by faith, driven by innovation, and powered by our humanity.”

They acknowledge contributions of both physicians and advanced practice providers (APPs), with separate award categories for each.

They acknowledge the contributions of divisions as well as national teams. These awards are an opportunity to not only highlight the work of the divisions, but also highlight how the national teams support the mission.

“The winners definitely represent all the components of the mission,” Arbogast said. “They are passionate about their role, they work hard to make sure they are bringing the best of the best to the Ohio Valley, and their compassion for their patients is seen daily in everything that they do.”

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Additional Background:

• CommonSpirit Health is one of the largest nonprofit health systems in the United States, with more than 1,000 care sites in 21 states coast to coast, serving 20 million patients in big and small towns across America.
• Trinity Health System is a proud member of this system.
• The Physician Enterprise Awards were set up with equal representation across the system by creating judging committees and champions from each site.
• A scoring rubric was used. In order to eliminate other influences, bias, or tampering, nominations were anonymous to everyone involved with the voting process until it was completed.
• Each division of CommonSpirit Health was awarded winners, and those winners were then entered into a newly selected national division judging committee.

“We are grateful for all our staff and providers and their consistent effort and dedication to serving our patients,” Mirasola said.

“It’s exciting to see national recognition of the outstanding work that everyone in our medical group is doing to improve the quality and service we provide to the patients of the Ohio Valley,” Matt Grimshaw, Chief Executive Officer, Trinity Health System, said. “Teamwork is the foundation that has allowed this group to excel in the space of patient experience and innovation. I am extremely proud of their collective work and this recent recognition.”

If you would like to interview the award recipients or profile any of the service lines mentioned in this press release, please contact Laurie Labishak using the information in the header.